Privacy Policy
Last updated: December 2024
Your privacy is fundamental to who we are at LafiaHub. We're committed to being transparent about how we collect, use, and protect your personal data. This Privacy Policy explains our practices in clear, straightforward language.
By using LafiaHub, you're trusting us with your data. We take that responsibility seriously and have implemented industry-leading protections to keep your information safe.
Information We Collect
Account information: name, email address, and phone number
Transaction history and trading activity records
Payment information and verification documents
Device information, IP address, and usage analytics
Communications with our support team
How We Use Your Information
Provide and improve our trading services
Process transactions and send notifications
Verify user identity and prevent fraudulent activities
Respond to customer inquiries and provide support
Comply with legal obligations and enforce terms of service
Data Security
End-to-end encryption for all data transmissions
Regular security audits and penetration testing
Strict access controls with role-based permissions
Secure, redundant data centers with 24/7 monitoring
Rapid incident response procedures for security events
Your Rights & Control
Access and view all your personal information
Request corrections to any inaccurate data
Request account deletion and data removal
Opt-out of non-essential communications
Download your data in a standard format
Information Sharing & Third Parties
We strictly limit third-party access to your personal information. We do not sell, trade, or rent your data to marketers or advertisers. When we do share information, it's only to provide essential services:
Payment Service Providers
Your bank account information is shared only with our payment processor to facilitate secure withdrawals. This data is encrypted and never stored on our servers.
Security & Fraud Prevention
We may share anonymized device and location data with fraud detection systems to protect the platform. Individual identifiers are never disclosed.
⚠️ Important: LafiaHub cannot verify the legal origin of gift cards. You are solely responsible for ensuring all cards you trade are legally obtained and not stolen or fraudulently acquired.
Your Responsibilities
To maintain a safe and secure platform for everyone, we ask that you:
Guarantee all gift cards are legally obtained and never stolen, counterfeited, or fraudulently acquired
Keep your email password and withdrawal credentials completely private and secure
Provide accurate, truthful information during account setup and withdrawal requests
Comply with all applicable local, state, and national laws and regulations
How We Protect Your Data
Military-Grade Encryption
All data in transit and at rest is encrypted using AES-256 encryption standards.
Access Controls
Employees only access data when necessary, with all access logged and monitored.
Regular Audits
We conduct regular security assessments and penetration testing to identify vulnerabilities.
Incident Response
We have 24/7 monitoring and rapid response procedures for any security events.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or due to operational, legal, or regulatory reasons. When we make material changes, we'll notify you by updating the "Last updated" date and posting the new version on this page. We encourage you to review this policy regularly to stay informed about how we protect your data.